Return and Refund

Return and Refund Policy for The Coffee Pearls

No Returns or Refunds: At The Coffee Pearls, we take pride in the quality and freshness of our coffee products. Due to the perishable nature of our coffee capsules, all sales are considered final. We do not accept returns or issue refunds once an order is placed.

Damaged or Defective Items: We strive to deliver products in perfect condition. However, if you receive a damaged or defective item, please notify us within 7 days of receipt. You can contact our customer support team to discuss the issue. After verification, we may offer a replacement or store credit depending on the circumstances. Please note that replacements or credit are issued solely at our discretion.

Contact Us: If you have questions or require further clarification regarding our return and refund policy, please don't hesitate to get in touch. You can reach us at +971 55 666 3553 or through our customer service portal.